Our Service Calls are handled in a timely manner!
Have questions, need support? Read through our Frequently Asked Questions
or Create a Support Ticket below. We are here to help!
Frequently Asked Questions
Click the + / question to expand and read the corresponding answer. If you can’t find what you’re looking for in our FAQ section, use our support form below.
What type of technical support do you offer?
We can often repair remotely.
We offer 24/7 email support monitored by our team of qualified technicians firstname.lastname@example.org
What is the wait time for installations?
We can usually have most installs done within 5 days of your order.
What speeds should I expect?
With our plans that is available for you to choose from.
How do I know if my home is in your coverage area?
We service the East Cape of Baja only. We do a Google Earth check along with a site survey; if we find a line of sight problem you will be told immediately.
How can I pay for my services?
Cash, PayPal w/ 3% fee, Clip w/ 5% fee, US Check, Zelle or Your Local Bill Pay Service.